From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions. Let’s examine how AI-driven innovations work with VoIP to raise the bar for customer communication. […]
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Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage […]
When you hear “AI in healthcare,” you might think of robot assistants or complex algorithms crunching numbers for billing. While those are indeed applications of AI in healthcare, the true revolution is in the unexpected and creative ways AI is directly improving patient lives and empowering medical professionals. Let’s look at two incredible, real-world examples […]
There’s a common fear that technology, especially AI, will make healthcare feel cold and impersonal. But what if the opposite were true? What if AI could be used to make healthcare more personalized, empathetic, and attuned to individual patient needs? Well, it can. We’re going to introduce you to two powerful examples that prove technology […]
The phrase “AI in healthcare” often brings to mind back-office tasks, such as optimizing schedules, automating billing, or managing administrative workflows. While those AI-enabled applications are important, they barely scratch the surface of AI’s potential. The most exciting transformations aren’t happening on a spreadsheet but at the patient’s bedside and in the hands of children […]
As cyberthreats become more sophisticated, your business’s focus shouldn’t just be on collecting more data about them. The key is to use a threat intelligence platform (TIP) that filters out the noise and delivers the most relevant, actionable insights. Learn how to select a platform that fits seamlessly with your team’s expertise and existing infrastructure, […]
Organizations that invest in threat intelligence platforms (TIPs) often struggle to use them effectively. TIPs are designed to collect, analyze, and share threat data, but they can become overwhelming or underutilized without the right approach. Our guide helps you choose a platform that aligns perfectly with your team’s skills and existing infrastructure, empowering you to […]
A threat intelligence platform (TIP) should be more than just a data repository. In this post, we explore the key features that define an effective TIP and how to make sure it drives meaningful action rather than overwhelm your team with endless alerts. Align threat intelligence to your environment One of the biggest mistakes organizations […]
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated. But as these tools gain traction, ethical questions about privacy and fairness are being raised. Tracking beyond […]
More and more companies are using monitoring software powered by artificial intelligence (AI) called bossware. Employers claim it enhances productivity and security, but critics warn that it may undermine trust and encroach on privacy. Tracking beyond time metrics According to a 2024 survey by ExpressVPN, 61% of businesses now use AI-powered monitoring systems to evaluate […]